Messages

When you use the website messaging service (for general messages, viewing requests, valuation requests and the texting service) your email and mobile phone number are stored along with the message you sent or were in receipt of. This is purely to allow the business to retain a record of communications. Your email address and telephone number are never passed on to 3rd parties.

Cookies

This website only stores session cookies that expire after your visit. No personal information is stored in these cookies. Cookies permit the website to function more effectively in terms of user experience. This website uses Google analytics which also stores cookies. See below for more information.

Google Analytics

This website uses Google Analytics, allowing website performance to be reviewed over time and for us to make improvements based upon user activity. Google analytics stores information about:

Which pages are visited.
How long is spent on each page.
What is clicked on each page.
How the site was reached (e.g. google search, another web page).

Google offer the ability to opt-out of their analytics capability here:https://tools.google.com/dlpage/gaoptout

Customer Updates

At Hanley’s Estate Agents Highworth We use the website to send occasional emails to customers who have provided information to us on the type of property they are looking for. These emails relate solely to properties that we believe will be of interest to the customer. We operate a one click opt-out policy on all emails sent to customers.